Text Message Policy
What we send, and from which number
When you ask JGX Construction for a quote, the owner replies to you personally from his own mobile. That is an ordinary text between two people. Our business number is used only after you have booked a clean: a confirmation with the date, time and address, and a reminder before each visit. It also carries anything you need to sort out about a booking, because you can reply to it and we answer. We do not send marketing blasts, and we never buy, rent, or share phone numbers.
How you opt in on this website
Our quote form asks for your name, phone number, and a few details about your home. Below the fields is a checkbox — unticked by default, and never required to get a quote — reading: "Text me about my quote and appointments. Message frequency varies, message & data rates may apply. Reply HELP for help, STOP to opt out." You have to tick it yourself, and your answer is stored with your enquiry. Ticking it is what lets our business number send you a confirmation and reminders later, if you book. Your quote itself still comes back to you personally from the owner.
If you came from a Facebook or Instagram ad
Our lead form there asks for your name and phone number, and we reply to you personally from the owner's own mobile — an ordinary text from one person to another, not an automated message. Nothing is sent from our business number at that stage. If you go on to book a clean, the opt-in below is what covers the confirmation and reminders.
How you opt in when you book with us directly
If you arrange a clean with us by phone or text, we tell you before anything is sent that your confirmation and reminders will come from our business number, roughly three messages per appointment, and that you can reply STOP at any time. We wait for you to agree first.
Stopping them
Reply STOP to any message and they end immediately — you do not need to explain, and it will not affect your cleaning. Reply HELP to get our contact details back. Message and data rates may apply, and message frequency varies.
See also our privacy policy and terms of service.